Shipping policy
Delivery Times:
- Domestic (US): 5-7 business days
- International: 7-14 business days
Shipping Partners:
- DHL (primary carrier)
- Additional select carriers
Shipping Rates:
Domestic (US):
- Standard Shipping: Calculated at checkout
- Free shipping on orders over \$XX (if applicable)
International:
- Rates calculated at checkout based on destination
- Import duties and taxes are the responsibility of the recipient
Order Processing:
- Orders processed within 1-2 business days
- Order confirmation sent via email
- Tracking information provided once shipped
Shipping Restrictions:
- Some countries may have import restrictions
- We cannot ship to P.O. boxes
Package Protection:
- All items carefully packed in sustainable, recyclable materials
- Discrete packaging for your privacy
Lost or Damaged Packages:
- Contact info@brifkeis.com within 48 hours of expected delivery
- Include order number and tracking information
- We'll work with carriers to resolve issues
Address Changes:
- Must be requested before shipping
- Email info@brifkeis.com with order number